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Communicate for better outcomes

21 March 2024

Jeanette Lacey - End of Life Care Nurse practitioner

UpToDate logo Discussing goals of care

EOLE logoEnd of Life Essentails education modules

Vital Talk logo Vital talk

CIAP logo Witherington EM, Pirzada OM, Avery AJ. Communication gaps and readmissions to hospital for patients aged 75 years and older: observational study. Qual Saf Health Care. 2008 Feb;17(1):71-5. PubMed PMID: 18245223. eng.

CIAP logo Townshend R, Grondin C, Gupta A, Al-Khafaji J. Assessment of Patient Retention of Inpatient Care Information Post-Hospitalization. Jt Comm J Qual Patient Saf. 2023 Feb;49(2):70-8. PubMed PMID: 36494268. Epub 20221105. eng.

Request it button Silverman J, Kurtz SM, Draper J. Skills for communicating with patients. Third edition / New and updated edition. ed. London: Radcliffe Publishing; 2013.

CIAP logo Lowey SE, Norton SA, Quinn JR, Quill TE. Living with advanced heart failure or COPD: experiences and goals of individuals nearing the end of life. Res Nurs Health. 2013 Aug;36(4):349-58. PubMed PMID: 23754626. Epub 20130610. eng.

Subscribed resource button Leung C, Andersen CR, Wilson K, Nortje N, George M, Flowers C, et al. The impact of a multidisciplinary goals-of-care program on unplanned readmission rates at a comprehensive cancer center. Support Care Cancer. 2023 Dec 27;32(1):66. PubMed PMID: 38150077. Epub 20231227. eng.

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